They sell it in any paint department at every hardware store. Soak it in Denatured Alcohol for a couple minutes. I finally figured out a fix yesterday, and my volume level is like new again. So it only takes me a few months before everyone says they can barely hear me. I live in Florida and use this at work, and while working out. It’s from corrosion caused by sweat, rain, or even just being open to the humidity in the air. This is common with your model and the Plantronics Legend. I will be sending in my own Voyager Edge SE with microphone malfuntion in call and the OTG (On The Go) you need an OTG conector/adaptor to test this feature is malfunctioning so cant be updated. This is just a temporary solution the real issue is that there is a bug in the hardware and as yet to be resolved by any other means than to send defective unit back to plantronics and have them replace the unit and tell them about the issues with unit you encountered. The issues with the Voyager Edge is one where the problem is when the microphone is used in call it malfuntions but if you use the voice command it will work just fine you can do the same with the voice assistant if you make a call from the voice assistant the person your calling should be able to hear though it might not be as clear but more then enough for you to be heard by person you are calling. Till you hear it say mute on or mute off then try call again when you have comfirmed that mute is off. First thing you do is make call then check to see if the mute is on! Push voice/mute button found on underside of mic boom.
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